Returns & Exchanges

At Renu Oberoi, we strive for perfection in every piece; however, if you are not completely satisfied with your purchase, we offer a seamless return and exchange process within 14 days of delivery. Please ensure all items remain in their original condition with security tags intact to qualify for a refund.

Return Process

• 1.
  Initiate Your Request

  Log in to your account and navigate to the 'Order History' section to select the items you wish to return or exchange.

• 2.
  Secure Packaging

  Place the item in its original designer packaging and shipping box, ensuring all authenticity cards and protective materials are included.

• 3.
  Complimentary Pickup

  Schedule a convenient collection time through our courier partner using the pre-paid shipping label provided in your original package.

• 4.
  Inspection and Refund

  Once our quality control team verifies the item's condition, your refund or exchange will be processed within 5 to 7 business days.